1. Introduction
This Privacy Policy explains how PalTech Solutions (“PalTech”, “we”, “our”, or “us”) handles information when users download, access, or use our mobile games and applications (“Apps”). This policy applies to all games and apps published by PalTech Solutions unless a specific app provides a separate privacy policy.
2. Information We Collect
Our Apps are generally designed for entertainment and may not require users to create an account. Depending on the App features and the services integrated into it, we or our third-party service providers may collect the following types of information:
- Device information, such as device model, operating system version, language, country/region, and app version.
- Usage information, such as game progress, levels completed, session duration, interactions with game features, and crash reports.
- Advertising identifiers or similar identifiers, where permitted by platform rules and user settings.
- Approximate location derived from IP address, mainly for analytics, fraud prevention, advertising, and service improvement.
- Purchase information related to in-app purchases, subscriptions, or virtual items, processed by Apple App Store or Google Play.
- Information you voluntarily provide when contacting us, such as your name, email address, and message content.
3. How We Use Information
We may use collected information to:
- Provide, operate, maintain, and improve our Apps.
- Save game progress and improve user experience.
- Analyze performance, diagnose crashes, and fix technical issues.
- Display ads, measure ad performance, and prevent fraud or abuse.
- Process in-app purchases through the App Store or Google Play.
- Respond to user support requests and important notices.
- Comply with legal, platform, security, and policy requirements.
4. Third-Party Services
Our Apps may use third-party services that collect information according to their own privacy policies. These services may include, but are not limited to:
- Google Play Services
- Google AdMob or other advertising networks
- Firebase Analytics, Firebase Crashlytics, or similar analytics and crash reporting tools
- Apple App Store services, including in-app purchase processing
- Google Play Billing services
We encourage users to review the privacy policies of any third-party services used within the Apps.
5. Advertising
Some Apps may show advertisements. Advertising partners may use device identifiers, advertising identifiers, cookies, or similar technologies to show ads, limit repeated ads, measure ad performance, and detect fraud. Where required, we will request user consent before personalized advertising or tracking. Users may control ad personalization through their device settings and platform privacy controls.
6. Children’s Privacy
Some of our games may be suitable for children. We do not knowingly collect personal information from children without appropriate consent where required by law. If an App is directed to children or marked for a child audience, we aim to configure advertising and analytics services in accordance with applicable child privacy rules and platform policies. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
7. Data Sharing
We do not sell users’ personal information. We may share limited information with service providers, analytics providers, advertising partners, platform operators, payment processors, or legal authorities when necessary to operate the Apps, comply with law, protect users, prevent fraud, or enforce our rights.
8. Data Retention
We retain information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Data processed by third-party providers is retained according to their own policies.
9. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. User Choices and Rights
Depending on your location and applicable laws, you may have rights to access, correct, delete, restrict, or object to certain data processing. You may also reset or limit your device advertising identifier, disable personalized ads, manage app permissions, or uninstall the App at any time.
11. International Users
Our Apps may be available globally. Information may be processed in countries other than the user’s country of residence, where privacy laws may differ.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Apps after changes means you accept the updated policy.
13. Contact Us
For privacy questions, requests, or complaints, please contact us at: info@paltech.ps